In some cases, only certain colours will be part of a promotion while others will be at the original price. This field is required. It can take up to two billing cycles for a refund to show up on your statement, depending on the issuing bank.It can take up to 3 business days after the refund is issued to show up with online banking. If such pricing information is not available because the merchandise returned is no longer in season, a Gift Card or exchange will be offered at the last selling price the merchandise was sold. We will call you back within two business days to confirm the details of your return, and provide you with the necessary instructions. However we do not accept COD or collect deliveries. Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item (s) with the price ticket (s) still attached, to receive a full … Please allow 1-2 billing cycles for the refund to be credited. Name brands and RW LOUNGE bras are excluded from this offer. store in Canada for a refund. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT. Please retain this email, as you will need the information to purchase online, or bring the email in-store to make an in-store purchase. REITMANS CANADA LIMITED reserves the right to modify or terminate this offer without prior notice. Since the beginning of the COVID-19 crisis, we have been proactive in implementing numerous preventive measures across our workplaces including enhanced cleaning and disinfecting protocols, mandatory handwashing and strict social distancing protocols. No personal information is transmitted via cookies. Unless otherwise specified by official provincial a… Express shipping service is not currently available. RW&CO. You will need to enter both the gift card number and the 4-digit PIN located on the back of your gift card. Note that for orders containing both merchandise and RW&CO. Any order submitted from a computer whose I.P. Canada's Return Policy? Returns of merchandise purchased with a Gift Card (or equivalent coupon or gift receipt): Merchandise purchased in-store with a Gift Card may be returned for an exchange or a Gift Card, based on the price that was paid for the merchandise. If you don't have one, don't send back the parts. Yes, your billing address can be different from your shipping address. Within 30 days, with proof of purchase, customers are welcome to return their unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund, subject to the applicable rules. Please note that credit card companies usually hold the funds for up to three (3) days after which they are released back to your account. store. RW&CO.COM WEBSITE TERMS AND CONDITIONS OF USE AND SALE 1. You will then be refunded the final price that was paid for the merchandise. Exceptionally, price adjustments will also be accepted in the first 14 days after store re-opening. Please refer to Store Locator to know which store is temporarily closed. reserves the right to modify or terminate this offer without prior notice. Find tops, pants, blazers, dresses & more. You will have 30 days from store re-opening to return in-store purchases made since February 1st. Similarly, R+Co can only issue At the bottom of any page on the rw-co.com website, enter your email address in the field below SIGN UP FOR UPDATES! RW&CO. Once an order is cancelled, it cannot be reactivated or modified in any way. Select Contact Us from the bottom of any rw-co.com page, Fill in the information on the Contact Us page and select Submit, You will receive an email from the RW&CO. Once a colour has been marked down, we then display it on separate line below the main heading. To get your price adjustment, please fill out our simple form here. RW&CO. Note that the item must be in its original state, unworn, unwashed, and unaltered, with the price tag still attached. We encourage you to avoid touching products as much as possible. Since we also know that you might need to stay home for a little while with your loved ones, all our Reitmans (Canada) Limited brands are temporarily extending their return policy. Note that price adjustments for merchandise purchased online can be received exclusively in this manner and cannot be received in-store. From the order status page, enter the order number, email and postal/zip code associated with the billing address and select CHECK STATUS. Additional restrictions may apply. COD or collect deliveries will not be accepted. Reitmans (Canada) Limited will not be held responsible for lost or stolen packages. Price adjustments are NOT eligible on items purchased at a discounted price. Not applicable to the purchase of gift cards or previously-purchased merchandise. Orders purchased by customers at rw-co.com, can be shipped to destinations within Canada and the continental U.S. At this time, we do not ship to Puerto Rico, Guam, Hawaii, or Alaska. Returns of merchandise purchased with cash, credit or debit card without proof of purchase: RW and Co Free Returns. What Is RW&CO. To return merchandise by mail, please follow these steps: The online invoice is no longer enclosed in the parcel. rw-co.com currently accepts the following forms of payment: When viewing an item, the price will be displayed to the right of the image. Returns of merchandise purchased with cash, credit or debit card without a receipt or an online invoice: Merchandise purchased with cash, credit or debit card may be returned without a receipt or online invoice; however, the return may only take the form of an exchange or Gift Card. May not be applied to the purchase of gift cards, or previously purchased merchandise. We’re doing our best to answer all your needs during this time. Returns will be credited to the credit card used in the original transaction. Unless otherwise specified by official provincial authorities, you will have 30 days from store re-opening to return or exchange in-store and online purchases. How Can You Use a Discount Code for RW&CO. Type in the Coupon Code in the ENTER COUPON CODE field below the Billing Address and select APPLY. Not applicable to the purchase of gift cards or previously-purchased merchandise. Visit one of our stores to purchase a plastic gift card or go online to purchase either a plastic gift card or an e-gift card. clean and disinfect high-touch areas and surfaces more frequently. Merchandise must be in orginal condition. How long does it take for a credit card refund to appear on my statement? E-gift cards are digital gift cards that are emailed directly to the gift recipient immediately or on a given date. Shipping charges cannot be refunded. Processing time: 7-15 business days. Amazon Music Stream millions of songs: Amazon Advertising Find, attract, and engage customers: Amazon Drive Cloud storage from Amazon: 6pm Score deals on fashion brands Get 40% off select regular-priced men’s tops and women’s tops, before taxes and shipping costs. store or by mailing the purchase back to RW&CO., and Returns are always free in Canada. Accepting purchases since October 12, 2020. We'll be limiting the number of people allowed in our store at once, our store staff included. The health and safety of our customers and employees is our top priority. details of the consumer's legal right to cancel without giving a reason, usually within 14 days of the delivery of goods. For assistance and additional information on returns for purchases made with these cards, please contact our Customer Care department by completing our webform. The pricing of an item can change depending on the colour selected. Become an RWInsider for a chance to win a $5,000 Staples home office and a $3,000 RW&CO. Given the current circumstances we have facilitated redemption online with a coupon code found on the back of your RW PAYDAY card and/or if you were opted-in to our e-mails you will receive a digital coupon code to use online if you have shopped within our qualifying distribution period (February 3rd- March 1st, 2020). The outfit is so perfect I have a few other plans up my sleeve ahah." Our selected carriers within Canada and the U.S. deliver on business days, excluding holidays. Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund. However, we are currently reviewing the experience and looking at ways to innovate it. The RW and Co returns policy in Canada allows for a full refund within 30 days of making your purchase. Pick up returns will not be charged; however, if the return is invalid then the customer will be charged for the pick-up cost. If you receive your product and you choose you do not want it anymore or change your mind about the item there will be a 15% restocking fee. Additional restrictions may apply. You'll also find hand sanitizing stations at all of our store entrances and changing rooms. will offer a one-time price adjustment within 14 days of purchase on items purchased at regular price (without any discount, temporary or otherwise) when the original sales receipt is presented. Should you chose to unsubscribe from our marketing emails, you will still receive order-related emails, such as order confirmations and shipping confirmations.

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